When interacting, people often are not listening attentively to one another. They may be distracted, [[thinking]] about other [[things]], or thinking about what they are going to say next, (the latter case is particularly true in conflict situations or disagreements). | When interacting, people often are not listening attentively to one another. They may be distracted, [[thinking]] about other [[things]], or thinking about what they are going to say next, (the latter case is particularly true in conflict situations or disagreements). |